We are committed to maintaining the integrity of our communications and respecting the privacy of our clients. This policy outlines our approach to responsible electronic communications.
Our Commitment
Fidelis Assets Mgt takes a zero-tolerance approach to spam. We comply fully with all applicable anti-spam legislation in every jurisdiction where we operate.
Fidelis Assets Mgt only sends marketing and promotional communications to individuals who have expressly opted in to receive them. We never send unsolicited bulk emails or messages.
All email communications from Fidelis Assets Mgt clearly identify us as the sender, include our valid physical mailing address, and accurately reflect the subject matter of the message.
Every marketing email we send includes a clear and functional unsubscribe mechanism. Opt-out requests are processed promptly — within 10 business days of receipt.
We require all third-party service providers and partners who send communications on our behalf to adhere to the same anti-spam standards and applicable regulations.
Policy Details
This Anti-Spam Policy applies to all electronic communications sent by Fidelis Assets Mgt, including email newsletters, account notifications, promotional offers, and transactional messages.
Our communications comply with the CAN-SPAM Act (US), CASL (Canada), GDPR (EU), and all other applicable anti-spam and data protection regulations in markets where we operate.
If you believe you have received unsolicited communications from Fidelis Assets Mgt, please report it immediately to our compliance team at compliance@apexcapital.com so we can investigate.